Terms & Conditions

Effective Date: July 29, 2026

Welcome to Aala Punjabi Foods. By accessing or using our website, placing an order, or subscribing to our meal plans, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Us

Aala Punjabi Foods provides homemade Punjabi meals, tiffin services, catering, and food delivery services in Calgary, Alberta, Canada.

2. Eligibility

You must be at least 18 years of age or have permission from a parent or legal guardian to place an order through our website.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason.

Customers are responsible for providing accurate delivery information.

Incorrect delivery details may result in delays or additional delivery charges.

4. Pricing & Payment

All prices are displayed in Canadian Dollars (CAD).

Prices may change without prior notice.

Payment must be completed before order confirmation unless otherwise agreed.

We accept approved online payment methods available on our website.

5. Delivery

Delivery times are estimates and may vary due to weather, traffic, or other unforeseen circumstances.

Please ensure someone is available to receive the order.

We are not responsible for delays caused by incorrect addresses or unavailable recipients.

6. Meal Plans & Tiffin Services

Meal plans are available according to the selected package.

Changes, pauses, or cancellations should be requested in advance.

Missed deliveries due to customer unavailability are generally non-refundable.

7. Food Allergies

While we take reasonable precautions during food preparation, our kitchen may handle common allergens including dairy, nuts, wheat, soy, and gluten.

Customers with food allergies or dietary restrictions should contact us before placing an order.

8. Cancellations & Refunds

Orders may only be cancelled before preparation begins.

Once food preparation has started, cancellations and refunds may not be available.

Refunds, where applicable, will be processed using the original payment method.

9. Product Availability

Menu items and ingredients may change without prior notice based on seasonal availability or supplier inventory.

10. Intellectual Property

All website content, including text, logos, images, graphics, and branding, is the property of Aala Punjabi Foods and may not be copied, reproduced, or distributed without written permission.

11. Acceptable Use

You agree not to:

Use the website for unlawful purposes.

Attempt to gain unauthorized access to our systems.

Interfere with the operation or security of the website.

Submit false or misleading information.

12. Limitation of Liability

To the maximum extent permitted by law, Aala Punjabi Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Third-Party Services

Our website may contain links to third-party websites or payment providers. We are not responsible for their content, privacy practices, or services.

15. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

16. Governing Law

These Terms & Conditions are governed by the laws of the Province of Alberta and the applicable laws of Canada.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Aala Punjabi Foods

4150 109 Ave NE, Unit #4135

Calgary, Alberta, Canada

Phone: 587-879-0050

Email: aalapunjabifoods@gmail.com